Our team will assist you 24/7
Our dedicated operations team is available around the clock to support your shipping and logistics requirements. From shipment coordination to operational assistance, we are ready to help whenever you need us.
Contact UsOffice Hours
Mon – Fri
9:00 am — 6:00 pm
Sat
Closed
Sun
Closed
Compliance & Confidentiality
Elite Shipping Pte Ltd will maintain strict confidentiality regarding customer information, freight rates, commercial agreements, booking information, cargo details and the principal’s business information.
All activities will be conducted in accordance with applicable Singapore laws, international shipping requirements and the principal’s operating procedures.
Frequently Asked Questions
Have questions? We have answers.
Which ports and destinations do you serve?
Container shipping services can be arranged to and from major ports worldwide, subject to carrier schedules and service availability.
What are your operating hours?
Our office is open Monday to Friday, from 9:00 AM to 6:00 PM.
The office is closed on Saturdays and Sundays. Please note that our office hours may vary during public holidays.
For any enquiries outside office hours, please contact us via email. Our Operations Team is available 24/7 to provide support and assistance.
Can you arrange customs clearance?
Yes, customs clearance can be arranged through our appointed partners, subject to the requirements of the origin and destination countries.
Can I ship oversized or heavy cargo?
Yes. Oversized and heavy cargo may be transported using specialized equipment such as Open Top, Flat Rack, or other project cargo solutions, subject to route, equipment, and carrier approval.
How can I track my container?
Once your shipment has been booked, tracking information such as the container number or Bill of Lading number can normally be used to check shipment status through the relevant carrier or logistics provider.
Do you provide cargo insurance?
Cargo insurance can be arranged upon request through suitable insurance providers or partners. Customers should consider insurance requirements based on the nature and value of their cargo.